We all know that world-class
five-star hotels offer the best of the best: luxurious spas, amazing room
service, and Michelin-starred restaurants served by renowned chefs. However,
they offer something that we sometimes overlook in plain sight – hotel
concierges. Consider them as your best friend because you can’t do everything
without their recommendations for the best romantic dinner or exciting places
to visit around the city. With wealth of information in their hands, they are
important personnel that you can trust when it comes to getting timely tips and
suggestions to enjoy your hotel stay. Find the best hotel accommodations in
Australia with the help of specialised
search portal Odusee.
Source: hotelprincipedisavoia.com
Concierges do their best to
provide the needed help and assistance to hotel guests. Aside from that, they
also help you book plane tickets and provide baby sitter for your kids while
you go out for dinner with your wife. Some people make the mistake by depending
too much on a hotel
guide when there are concierges who can provide needed practical
information. You don’t want to waste your time and money without any help from
people who knows best. Follow these important tips when dealing with
concierges:
Be a Snob
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Bear in mind that some concierges
have personalities that mirror with the hotel so expect a classy bloke to meet
you when you visit the vintage Forbes
Hotel in Sydney or a sophisticated front desk personnel at the Langham
Hotel in Melbourne. Remember, a concierge may be only powerful and influential
as the name of the hotel. Consider the concierge’s advice when making
restaurant reservations because it takes months to have a reserved seat at the crème
de la crème table of the hotel let alone a last-minute seating by the window
Make a Call Ahead of Time
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It doesn’t matter if you travel
for business or pleasure, make sure to call the hotel
concierge in advance and share your itinerary. Being someone who knows
what’s happening in the local scene, a concierge can fit your activities in a
way a personal assistant can’t. Concierges work better than secretaries do
because they never forget to reconfirm your dining reservations. They can
provide you a better situational assessment of the city than asking the people
behind the reservations desk, who are busy attending the needs of other guests.
You may get the best hotel rates when you have your booking early thereby
saving you money.
Make a Room Reservation
Source: dulleslodging.com
Cultivate a good relationship
with a concierge by making a room reservation through him. Whether you’re on a business
travel hotel or not, most concierges are happy to accommodate a regular
hotel guest. They will work with the reservation so that your room is secure.
Aside from that, they can personally vouch for you and make sure that your
special requests are met. Finally, you get extra and personalised hospitality
treatment that hotel regulars get.
Giving Tips
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There is nothing wrong about
giving tips and other forms of gratuity to concierges. It all comes to the way
you give it to people deserved to receive a reward for the exemplary service to
you. In any hotel
travel, the most attention-grabbing scenario is when a guest slides a
handful of cash to a bellhop or hotel staff. It may be a sign of generosity or
appreciation but it may sound like you are treating someone as a slave. Some
concierges would rather have tips at the end of the guest’s stay while some
don’t want it at all. Money is not always an issue as long as you acknowledge
their service, saying “Thank you!” is enough.
Work With Your Networks
Source: hotels.uptake.com
You may have not realise this but
the hospitality industry has a network of concierges wherein you can seek the best
hotel deals. There are organisations like the Clef D’Or or the National
Concierge Association that ensure concierges are connected with every other
member across different hotels and countries.
Source: http://www.forbes.com/2006/08/17/hotel-concierge-tips_cx_sb_0818guide.html
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1 comments:
Great tips! Now I know how to handle myself in dealing with those hotel concierges. Thanks for sharing us your tips here. It was indeed so helpful.
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